The Health and Safety of our customers is a priority to Eu Yan Sang.
As the Government has announced further plans for the gradual and selective resumption of economic activities, we would like to share with you our efforts in providing a safe clinic environment for you and your family during this period. Here are the precautionary measures we have taken across all our clinics:
Visitors must check in/out of our clinics by scanning the SafeEntry QR code provided. We highly encourage visitors to utilise the TraceTogether app or token as much as possible to check in/out of our clinics.
All persons (except children under 6) must wear a mask before entering our clinics.
Safe distancing of at least 1m must be adhered to.
Only one essential person may be allowed to accompany the patient.
Patients with fever/ respiratory symptoms must see a GP (western doctor).
Our staff reserve the right to ask that you wait outside the clinic or refuse entry to visitors who are deemed to not adhere to the above measures. We will not hesitate to call upon relevant law enforcement personnel for those who refuse to cooperate or abuse our staff.
We will also continue to monitor the situation closely and keep you updated on our clinic measures via our website and social media channels. However, we also want to assure you that in the event that the situation takes a turn for the worse, we are ready.
In the meantime, let us continue to practise good personal hygiene, to be socially responsible and to always look out for and support one another.
Applicable for acute cases except for acute respiratory symptoms of any degree of severity, i.e. fever, cough, sore throat, breathlessness, sputum production, fatigue/malaise or symptoms suggestive of pneumonia or severe respiratory infection with breathlessness. Patients with the abovementioned symptoms are to consult a doctor at the Public Health Preparedness Clinic (PHPC) immediately.
Applicable for chronic cases within the last 3 months from the date of consultation. After which, patient would need to be reviewed via consultation, unless otherwise approved by original attending physician.
Telephone requests can be placed during working hours only (Mondays to Fridays, 9.00am to 5.30pm).
Payment can be made via PayPal or PayNow.
Orders will be processed and delivered to your specified delivery address in Singapore within 3 working days upon confirmation of order transaction and payment.
Charges for dispensing and medication are identical to in-clinic rates. Delivery charge of $6 applies for every order.
Prices are not inclusive of GST.
Medications are strictly non-refundable, non-returnable and non-exchangeable.
By completing and submitting this form, I hereby declare and warrant that the personal data which I am providing to you in this form, is legitimate and accurate, that I am providing the personal data to Eu Yan Sang Integrative Health Pte Ltd (whether directly or through third party service providers) to collect, use, disclose and process such personal data for the purpose of processing home delivery service.
I consent to Eu Yan Sang Integrative Health Pte Ltd to contact me for the purpose of processing home delivery service.
Eu Yan Sang Clinic Management reserves the right to amend these terms and conditions at any time without prior notice. Any such revised terms and conditions shall have effect immediately and may be found on the Eu Yan Sang TCM Clinic’s website. It is a condition of purchase that these terms and conditions are final.
Eu Yan Sang Clinic Management retains the final decision in the event of any disputes.