Teleconsultation Service

Stay safe in the comfort of your own home and get your medication via teleconsultation service with your last attending TCM physician!

Terms & Conditions:

  • Applicable for existing Eu Yan Sang TCM Clinic patients only.
  • Teleconsultation is available during clinic operating hours only. Refer to our list of TCM clinics here.
  • Payment can be made via PayPal or PayNow for delivery cases.
  • Teleconsultation must be for a similar condition that was last seen by the same Eu Yan Sang TCM Clinic physician prior to this.
  • Patients are required to call the clinic directly for the teleconsultation. If the physician is unavailable, an appointment will be made for the next available timing.
  • Patients may opt for self-collection of their herbal medication at our clinics or delivery through our home delivery service.
  • Admin and dispensing fees for any medication prescribed during the teleconsultation will be charged at $12.
  • A delivery charge of $6 applies for all medication delivery orders.
  • Prices are not inclusive of GST.
  • Medications are strictly non-refundable, non-returnable and non-exchangeable.
  • Orders will be processed and delivered to your specified delivery address in Singapore within 3 working days upon confirmation of order transaction and payment.
  • Conditions apply. For more details, please refer to our Terms & Conditions.
  • By completing and submitting this form, I hereby declare and warrant that the personal data which I am providing to you in this form, is legitimate and accurate, that I am providing the personal data to Eu Yan Sang Integrative Health Pte Ltd (whether directly or through third party service providers) to collect, use, disclose and process such personal data for the purpose of processing home delivery service.
  • I consent to Eu Yan Sang Integrative Health Pte Ltd to contact me for the purpose of processing home delivery service.
  • For data privacy, please refer to privacy policy.
  • Eu Yan Sang Clinic Management reserves the right to amend these terms and conditions at any time without prior notice. Any such revised terms and conditions shall have effect immediately and may be found on the Eu Yan Sang TCM Clinic’s website. It is a condition of purchase that these terms and conditions are final.
  • Eu Yan Sang Clinic Management retains the final decision in the event of any disputes.


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